18) Which of the following arrangements would qualify as job rotation - A) membe
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18) Which of the following arrangements would qualify as job rotation - A) members of the productio 18)- problems with customers n team making decisions regarding how to resolve B) support staff being trained in front-office functions through periods of alternating work arrangements ) a mana ger directing employees to stop production when quality standards are not met D) E) a receptionist hired to perform the jobs of file clerk and typist a manager participating in a meeting while on vacation with his family 19) Job enrichment differs from job rotation in that job enrichment A) allows employees to mutually exchange work roles at the same organizational level. B) transfers employees among several different jobs at the same hierarchical level. C) combines several relatively simple jobs to form a job with a wider range of tasks. D) assesses the relative dollar value of each job to an organization. 3 empowers workers by adding more decision-making authority to their jobs 20) Which of the following is true of self-managing work teams? 20) A) Team members only have the authority to schedule work. B) Team members' joint responsibilities are minimal. C) Team members are only responsible for their individual tasks. - D) Team members' job duties are narrowly defined. E Team members usually share work assignments. 21) 21) Which of the following is true of telework arrangements? A) They are only provided for employees who hold key strategic positions in a company B) They are the casiest to set up for manufacturing workers. They support the strategy of corporate social responsibility by reducing an employee's need to commute using a vehicle. jobs. children or elderly relatives. D) They are the most difficult to implement for people in managerial or professional E) They are limited to employees who are disabled or need to be available forExplanation / Answer
18. Which of the following arrangements would qualify as job rotation?
A support staff being trained in front-office functions through periods of alternative work arrangements will qualify as job rotation.
Therefore correct answer is option: B) a support staff being trained in front-office functions through periods of alternative work arrangements.
Job rotation is a system where employees are moved from one job to another within the organization so that they can perform various other functions. It is generally used for orienting new employees, training employees for new function, improving career development, reducing job boredom etc.
19. Job enrichment differs from job rotation in that job enrichment empowers workers by adding more decision-making authority to their jobs.
Therefore correct answer is option: E) empowers workers by adding more decision-making authority to their jobs
Job enrichment is a management tool that is used to motivate employees, by adding more responsibilities in their job and making it more challenging and interesting for them.
20. Which of the following is true about self-managing work teams?
The self-managing work team’s team members usually share work assignments
Therefore correct answer is option: E) team members usually share work assignments
The self-managing work teams are groups of employees who perform highly related jobs and share work assignments and they take many of the responsibilities and initiatives by their own.
21. Which of the following is true of telework arrangements?
In telework arrangements, they support the strategy of corporate social responsibility by reducing an employee's need to commute using a vehicle.
Therefore correct answer is option: C) They support the strategy of corporate social responsibility by reducing an employee's need to commute using a vehicle
Telework arrangements are related to a work flexibility arrangement under which an employee can performs the duties and responsibilities from other job locations approved by employer.
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