For fifteen years I spent almost half of every business day holding conferences,
ID: 393178 • Letter: F
Question
For fifteen years I spent almost half of every business day holding conferences, discussing problems. Should we do this or that—or nothing at all? We would get tense; twist in our chairs; walk the floor; argue and go around in circles. When night came, I would be utterly exhausted. I fully expected to go on doing this sort of thing for the rest of my life. I had been doing it for fifteen years, and it never occurred to me that there was a better way of doing it. If anyone had told me that I could eliminate three-fourths of the all the time I spent in those worried conferences, and three-fourths of my nervous strain – I would have thought he was a wild-eyed, slap-happy, armchair optimist. Yet I devised a plan that did just that. I have been using this plan for eight years. It has performed wonders for my efficiency, my health, and my happiness. It sounds like magic – but like all magic tricks, it is extremely simple when you see how it is done.
Here is the secret: First, I immediately stopped the procedure I had been using in my conferences for fifteen years – a procedure that began with my troubled associates reciting all of the details of what had gone wrong, and ending up by asking: ‘What shall we do?’ Second, I made a new rule – a rule that everyone who wishes to present a problem to me must first prepare and submit a memorandum answering these four questions:
1. What is the problem?
2. What is the cause of the problem?
3.What are all possible solutions of the problem?
Explanation / Answer
answer
Memorandum
From:Xyz, associate
To: aaa, Senior manager,
Date: 28 September, 2018
Subject: addressing the issue of two sales executives, leaving organisation.
Mr aaa, I want to address the issue of our two sales executives who want to leave the organisation. The problem is that they are demotivated and are finding it difficult to generate business.
I took feedback from them, they stated that, BSM is putting heavy pressure on them and there work is not bring recognised. They are also finding trouble in getting new customers and investment.
I want to get suggestions from you, and I have found the following remedies which may be helpful for us to address the problem.
Please consider these options, it is important to retain talented and hard working employees. Waiting for your response. Thank you for your time.
Regards
Xyz,
Associate.
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