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Question 1 When the most important problem facing an organization is to deliver

ID: 393822 • Letter: Q

Question

Question 1

When the most important problem facing an organization is to deliver products or services to different
types of customers in a way that best meets their unique needs and requirements, the most
appropriate organizational structure is:

functional structure.

geographic structure.

product structure.

market structure.

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Question 2

David Baker's department at Pexi, Inc. is racially diverse, but no minorities are in supervisory positions.
David has decided that he will actively recruit a minority supervisor to fill the next opening. However, he is
concerned that non-minority employees might think this decision is inequitable to them. In addressing
this issue, David is dealing with the:

organizational learning challenge.

flexibility challenge.

fairness and justice challenge.

decision-making and performance challenge.

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Question 3

The more highly skilled an organization's employees are:

the less likely they will be to desire power.

the more likely they will be to want to join a labor union.

the more likely the organization is to use a more centralized hierarchy of authority.

the wider the span of control of management can generally be.

Question 4

One potential consequence of multiple lines of authority for an employee experiencing this condition is:

job underload.

job simplification.

job overload.

job stability.

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Question 5

Pauline Simmons is vice president of manufacturing at the BIG Aluminum Co. and is constantly battling with the marketing managers.
She can't understand Marketing's constant interest in developing new products that increase costs, and their apparent inability to
understand the cost of retooling for new products. This conflict is caused primarily by:

poor interpersonal relationships between Marketing and Manufacturing personnel.

subunit differentiation.

the centrality of the manufacturing division.

personality differences between executives.

functional structure.

geographic structure.

product structure.

market structure.

Explanation / Answer

Q1) Answer is D) Market structure

When the company is catering the diverse requirements of customers, it is a market based organizational structure.

Q2) Answer is C) fairness and justice challenge

As the dilemma is with respect to equal opportunities for the positions in the firm, it is a fairness and justice challenge.

Q3) Answer is D) the wider the span of control of management can generally be

As more the number of high skilled employees in the firm, the more is the span of control of management considering their expert power in the firm.

Q4) Answer is C) job overload

Individual managing multiple lines of authority experience the condition of increased load of work called job overload.

Q5) Answer is A) poor interpersonal relationships between Marketing and Manufacturing personnel

The marketing and manufacturing personnel are not in sync and are working in pure silos without considering overall organization's objectives, the reason for which is the poor interpersonal relationships between the departments.

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