This activity will enable you to apply what you learn during this course. You wi

Question

This activity will enable you to apply what you learn during this course. You will need to write on how a software works on different operating systems and platforms applying the OS concepts. Imagine you are the CIO of Fly-By-Night Consulting, Inc. One of your helpdesk technicians sends you the following email asking for guidance. Craft a response in which you 1) direct the technician on how to respond to the request, and 2) educate the technician on how software works on different operating systems and platforms so she will be able to answer similar future requests on her own. Please apply the OS concepts you learned from this module in creating the response. Please be specific. Boss, John from Accounting called me asking if we could put the software they use into his Mac. It says it supports Windows on the box but do you think it will work on a Mac? I want to make sure before I respond. Thanks for the help. -Sally H. Desk

Explanation / Answer

To: Sally H.Desk

From: The CIO

Dated: September 4, 2018

Subject: How the software works on different operating systems and platforms

Hi Sally:

I will help you respond to the query from John and at the same time, I will like to give you tips on how to handle such queries in the future.

You can tell John that he can use our software on his Mac because our software is cross-platform software. Giving you a little brief on cross-platform as follows:

Further, I will give you some important points about why cross-platform software is useful for our organization:

I hope you have understood the benefits of the software. Please contact me for any further queries.

Regards,

XYZ

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