Case Application 1-A: Growers\' Choice Page 24 A boring internship suddenly gets

Question

Case Application 1-A: Growers' Choice Page 24 A boring internship suddenly gets interesting when the antiquated, but common HR policies and practices of an organic grocer collide with a manager's attempt to do the right thing. Students are asked to diagnose what went wrong, what needs to be done to fix it and how technology can be used. Please read and analyze this case before answering the questions below. There will be a short presentation for additional points when we get back. Questions: 1. In what ways could HRIS software make the HER department more efficient at Growers' Choice? How could it have prevented the problem with the falsified time sheets? (LO 2) 2. Explain the legal and ethical issues involved in the case. (LO 3,9)

Explanation / Answer

HRIS software could automate the process of recording time and requests for time off as well as all payroll functions. It could also handle applicant tracking, training and development, performance management, payroll, benefits administration, succession planning and talent management. Using an HRIS system could have prevented the problem in a couple of ways. Either the bookkeeper could have used the software remotely from home, or more likely, the software would have eliminated the need for her position entirely.

Growers' Choice is legally obligated to keep track of worker's hours and pay. The lack of security of their current paper system may create data security and employee privacy issues. Their treatment of the injured employee creates ethical and possibly legal issues. Failing to accommodate her injury shows a lack of inclusion for people with disabilities and may also violate the Americans with Disabilities Act which will be discussed in depth in chapter three. The manager's choice to lie to upper management about taking the documents out of the store is definitely unethical, but students may feel that his actions were justified, leading to a discussion of when unauthorized employee actions are unethical or ethical. Grower's Choice decision to press charges also presents interesting ethical issues.

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