QUESTION 1 Passive verbs are usually recognized by _____ the use of action verbs

Question

QUESTION 1

Passive verbs are usually recognized by _____

the use of action verbs.

. the use of words ending in 'ed.'

the use of commanding verbs.

the use of helping verbs: are, was, by and been.

QUESTION 2

Why should an individual try to avoid the use of passive verbs in business writing?

Passive voice is too direct.

Passive voice is only used in academic writing.

Passive voice is considered too eloquent for business writing.

Passive voice is wordier and can lead to reader confusion.

QUESTION 3

Using active verbs strengthens the delivery of business writing by _____

communicating something that is being acted upon.

describing a past action.

communicating something a person, animal or object can do.

removing a person, place or thing from the sentence.

QUESTION 4

What is a usability testing?

Trying to follow the instructions you have written to see if you can complete the procedure

Researching a procedure to see if instructions can be created

Asking someone who isn’t familiar with the instructions to try using them in order to see if that person can complete the procedure

None of the above

QUESTION 5

When writing instructions, what tone should be used?

Passive

Imperative/Active

Interrogative

Exclamatory

QUESTION 6

Warning and cautions should be included:

At the very beginning of all the instructions/steps

Immediately before the step that the warning pertains to

Immediately after the step that the warning pertains to

At the very end of all the instructions/steps

7. The use of “you” is acceptable when writing instructions.

True

False

8. How many actions should be contained in each numbered step?

1

2

3

However many are necessary.

QUESTION 9

When should photos/diagrams be used in instructions?

a. Only at the very end of the instructions

Only when listing cautions and warnings

Never

Wherever appropriate/helpful

QUESTION 10

Which of these connectives should be used in a set of instructions?

Yet, for, because, otherwise

On the other hand, because, so, secondly

Therefore, next, however, although

First, next, then, finally

a.

the use of action verbs.

b

. the use of words ending in 'ed.'

c.

the use of commanding verbs.

d.

the use of helping verbs: are, was, by and been.

Explanation / Answer

Passive verbs are usually recognized by _____

a.

the use of action verbs.

b

. the use of words ending in 'ed.'

c.

the use of commanding verbs.

d.

the use of helping verbs: are, was, by and been.

In order to indicate the action being performed by something else, by shifting the subject in the later part of the sentence, the help is taken by use of words such as are, was, by and been, to form a passive sentence.

QUESTION 2

Why should an individual try to avoid the use of passive verbs in business writing?

a.

Passive voice is too direct.

b.

Passive voice is only used in academic writing.

c.

Passive voice is considered too eloquent for business writing.

d

Passive voice is wordier and can lead to reader confusion.

Passive voice unnecessary lengthen the sentences that could be otherwise conveyed even with the use of shorter and crisper words as in case of the Active sentences. Hence Passive voice, being wordier, can lead to reader confusion and hence an individual needs to avoid the use of passive verbs in business writing.

QUESTION 3

Using active verbs strengthens the delivery of business writing by _____

a.

communicating something that is being acted upon.

b.

describing a past action.

c.

communicating something a person, animal or object can do.

d.

removing a person, place or thing from the sentence.

The subject in the active voice performs the action. The active verbs used in such a voice thus strengthens the delivery of business writing by communicating something a person, animal or object can do, by using shorter sentences and fewer words to express the intended message.

QUESTION 4

What is a usability testing?

a.

Trying to follow the instructions you have written to see if you can complete the procedure

b.

Researching a procedure to see if instructions can be created

c.

Asking someone who isn’t familiar with the instructions to try using them in order to see if that person can complete the procedure

d.

None of the above

In Usability testing, the process is tested by applying the same upon the users that it intends to reach out to. Since the user may not be familiar with the instructions, they would be asked to accomplish the task and the team who has designed the procedure, shall passively observe them in order to understand the kinds of issues such Users come across while undertaking the process.

a.

the use of action verbs.

b

. the use of words ending in 'ed.'

c.

the use of commanding verbs.

d.

the use of helping verbs: are, was, by and been.

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