3. The Six Steps of the Sale are as follows: (True or False) Step 1 - Pre- Call

Question

3. The Six Steps of the Sale are as follows: (True or False) Step 1 - Pre- Call Planning Step 2 - Open the Call or Introduction Step 3- Discovery Step 4 Presentation Step 5- Negotiation Step 6-Close 4Pre-Call Planning: (Match the Phase with the Action) Phase1b. Phase 2 Phase 3 Phase 4 a. Know your products & services b. Know/Develop your S.M.A.R.T. Objective C. Research the company d. Know your competition The acronym S.M.A.R.T. is: (Select the Correct Answer) a. Sensible, Metric, Accurate, Realistic, Timely b. Specific, Measurable, Attainable, Results Oriented, Time Bound c. Selected, Meaningful, Active, Required, Tested d. Sequential, Methodical, Accelerated, Reasonable Time Focused Build rapport by demonstrating interest, creating trust and building a level of comfort. (True or False

Explanation / Answer

3. False.
The six steps of sale are the pre approach,approach,presentation,objection,close and follow-up

4. Phase 1 - c
Phase 2 - d
Phase 3 - b
Phase 4 - a

5. b

6. True

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