1. Production volume and seasonal influences affect quality costs. (Points : 1)

Question

1. Production volume and seasonal influences affect quality costs. (Points : 1)       True
      False

2. ISO 9000 can be implemented in an organization that has not fully embraced total quality and still result in significant benefits. (Points : 1)       True
      False

3. Information systems costs expended to develop data requirements and measurements represent appraisal costs. (Points : 1)       True
      False

4. ISO 9000 requires that all the elements required for a quality system, such as control processes, measuring and test equipment, and other resources needed to achieve the required quality of conformance, be documented in a _____, which serves as a permanent reference for implementing and maintaining the system. (Points : 1)       quality database
      quality manual
      ISO manual
      quality archive

5. _____ is the stage of a quality life cycle when a new quality initiative is used in conjunction with an existing one to develop new energy and impact. (Points : 1)       Adoption
      Regeneration
      Maturation
      Energizing

6. Most change processes include three basic stages. Which of the following is NOT one of them? (Points : 1)       Questioning the organization 1. Production volume and seasonal influences affect quality costs. (Points : 1)       True
      False

2. ISO 9000 can be implemented in an organization that has not fully embraced total quality and still result in significant benefits. (Points : 1)       True
      False

3. Information systems costs expended to develop data requirements and measurements represent appraisal costs. (Points : 1)       True
      False

4. ISO 9000 requires that all the elements required for a quality system, such as control processes, measuring and test equipment, and other resources needed to achieve the required quality of conformance, be documented in a _____, which serves as a permanent reference for implementing and maintaining the system. (Points : 1)       quality database
      quality manual
      ISO manual
      quality archive

5. _____ is the stage of a quality life cycle when a new quality initiative is used in conjunction with an existing one to develop new energy and impact. (Points : 1)       Adoption
      Regeneration
      Maturation
      Energizing

6. Most change processes include three basic stages. Which of the following is NOT one of them? (Points : 1)       Questioning the organization

Explanation / Answer

1. True

2.False

3.True

4.ISO manual

5.Adoption

6.Institutionalizing the new behaviors and attitudes.

7.Self-assessment index

8.activity-biased counting.

9.Inspection costs

10.True

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