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Toyota, a company that was once known for its quality and reliability, has had r

ID: 404678 • Letter: T

Question

Toyota, a company that was once known for its quality and reliability, has had recalls in 2012 and 2013 that are damaging to its reputation. On September 4, 2013, in CNN Money, Toyota announced it was recalling 369,000 defective vehicles after its problematic fix on the first (2012) recall. The Toyota Way, Lean Manufacturing, and a lot of other improvement methodologies and tools resulted from Toyota's commitment to continuous improvement. How could a company known for superior quality have so many quality problems? Use the elements of the 5P's Model to analyze this scenario.

Explanation / Answer

Mintzberg first wrote about the 5 Ps of Strategy in 1987. Each of the 5 Ps is a different approach to strategy. They are:

By understanding each P, you can develop a robust business strategy that takes full advantage of your organization's strengths and capabilities.

In this article, we'll explore the 5 Ps in more detail, and we'll look at tools that you can use in each area.



1)The majority of those problems almost certainly originated not in Toyota

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