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3. Which is not an area of significant difference between manufacturing and serv

ID: 413115 • Letter: 3

Question

3. Which is not an area of significant difference between manufacturing and service operations? a) forecasting demand b) uniformity of input c) labor content of jobs d) customer contact e) measurement of productivity 4. The dean of a school of business is forecasting total student enrollment for this year's summer session classes based on the following historical data: Year Four years ago Three years ago Two years ago Last year Enrollment 2000 2200 2800 3000 What is this year's forecast using the naive approach? Assume that a trend exists in enrollment. a) 2,000 b) 2,200 c) 2,800

Explanation / Answer

3) The correct choice is a : - Forecasting demand

Explanation : - Manufacturing and services differ chiefly because manufacturing is goods oriented and service is act oriented . However there is not such significant difference in the forecasting of demand between manufacturing and service operations.

4) The correct choice is d : - 3000

Explanation : - A naive forecast for any period equals the previous period's actual value . The demand last year was 3000 and hence the demand this year is also 3000.

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