Hot Coffee is the name of a corporation that manufactures coffee mugs. Each Hot

Question

Hot Coffee is the name of a corporation that manufactures coffee mugs. Each Hot Coffeemug is labeled as being dishwasher safe but does not have any labels indicating that it is oven or microwave safe.  Hot Coffee received a complaint from John Smith, a consumer whose coffee mug shattered and cut his hand. Mr. Smith stated that he had warmed up his coffee in the microwave and was carrying it back to his desk when it broke. He required stitches in his hand as a result.
Choose either Hot Coffee or Mr. Smith to argue for. In your post, describe your best argument for your chosen side. For full points, you must use the concepts and terminology from the textbook in your post and responses to other students. Also, identify what additional information you would need to make your argument complete

Explanation / Answer

In this discussion post, I would present views supporting Mr. John Smith.

He can bring up a complaint against Hot Coffee citing the following:

The additional information which may be required is that whether Mr. John Smith was given any verbal information regarding the proper usage of the mugs which advised against using that inside microwave oven.

Also if a warranty or product guarantee was furnished by the company to Mr. John Smith.

Related Questions

Navigate

• Browse (All)
• Browse H
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.