Kern and the quiet nurse - 2 questions Kern and the Quiet Nurse s the director o
ID: 415399 • Letter: K
Question
Kern and the quiet nurse - 2 questions
Kern and the Quiet Nurse s the director of the Corporate Safety Department for a large. multiplant manufacturing company The company has six major manufacturing plants, and each has its own industrial nurses. ern has individual formal interviews with the nurses to find out if they have any major oncems orif Kern can help in any way. Since these nurses report to the personnel manage of each plant and not to Kern, this is not a performance review. Kern gets a lot of valuable information from the nurses through the interviews and seems to have developed a positive relationship with them. There is only one nurse, Joe James, who does not really open up to Kern and say much. On several occasions, Kern has ern asks a question all he gets is a one word or superficial response. For instance, several months ago, all the plants instituted a new program for monitoring the number and types of visits to the nurses' offices. Kern asked James if everything was all Midwest. tied to get information from James, but generally when Kern asks a question, all sthe ge right with the new program. James merely shrugged and said, "Yes." This worries Kern because James is a young nurse with only two years of experience, and he probably has questions and could use some help. Kern has even asked some of the other employees in the plant f james was naturally quiet, but everyone said he was rather outgoing and easy to get to know. Kern is ng frustrated, because in her twenty-five years of experience, she has never had this much trouble getti getting someone to open up. QUESTIONS are some possible incorrect interview strategies that Kern may be using? at would you recommend to Kern?Explanation / Answer
Some of the incorrect interview stratergies that kern may be using are as follows:-
-Kern may not not be able to reveal the accurate aim of the interview
-The place and time of the interview being taken may not be right.
-Kern may not be using the correct stratergies for taking the inteview.
-The starting of the interview may not be effectively done.
-Kern may be asking the questions in a random manner whereas there is a sequence to asking of the questions which is very much effective .
I would recommend that :-
-Kern should ask the questions in an effective and calm manner by expressing the aim of the interview .
-Kern should use the questioning stratergies that are best and will help in opening up the candidate .
-She should appoint a proper place and appropiate time for the interview to create a more comfortable environment.
-She should start the interview by asking some informal questions to make the candidate comfortable for the interview
-She should have good closure to the interview so that the candidate may have some idea about what the result is gonna be.
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