Chapter 3, Testbank, Question 23 Leon Royal Hotel was the first inn in the count

Question

Chapter 3, Testbank, Question 23 Leon Royal Hotel was the first inn in the county of Belvore. It had started out as a small investment with seven rooms, providing bed and breakfast in 1949 to many travelers who came to Belvore. Another inn called Meltown Inn started out a decade after Leon Royal Hotel. After 20 years of giving unique and satisfying service to its customers, Leon Royal Hotels was well established as a large hotel with more than 1,500 rooms. The facilities and services provided by the hotel made it one of the best hotels in the Belvore, while Meltown Inn started losing profits and eventually shut down in 1968 because of providing bad service. Which of the following factors of inimitability is explained in this scenario? Tacit knowledge Path dependence Casual ambiguity Complexity

Explanation / Answer

D. Complexity

how ?

Tacit knowledge is having a knowledge that can't be passed down or transferred by verbal or written communication like how to speak languages etc.

Path dependence is role of historical events and opportunities .

Casual ambiguity is when the relationship between a resource and it's application or use can't be understood.

Complexity is highly inimitable because social relations and relationships with customers can't be imitated.

Since the statement is about complexity as unique and service offered by Leon royal hotel couldn't be copied,option D is the answer .

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