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Training is different from development in that development focuses on the presen

ID: 418861 • Letter: T

Question

Training is different from development in that

development focuses on the present, while training focuses on the future

training considers an employee's work experience more than development does

development aims to prepare employees for changes, while training prepares them for current jobs

participation in training is voluntary, while that in development is required

e. unlike development, training considers the requirements of jobs that do not exist as yet

Which of the following will help a line manager handle a customer satisfaction grievance?

Training

Succession planning

Equal employment opportunity

Employee appraisal and development

Labor relations

a.

development focuses on the present, while training focuses on the future

b.

training considers an employee's work experience more than development does

c.

development aims to prepare employees for changes, while training prepares them for current jobs

d.

participation in training is voluntary, while that in development is required

e.

e. unlike development, training considers the requirements of jobs that do not exist as yet

Which of the following will help a line manager handle a customer satisfaction grievance?

a.

Training

b.

Succession planning

c.

Equal employment opportunity

d.

Employee appraisal and development

e.

Labor relations

Explanation / Answer

1 C development aims to prepare employees for changes, while training prepares them for current jobs

2 labor relations

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