9. Natalie believes her cell phone company has been charging her excessive fees
ID: 420246 • Letter: 9
Question
9. Natalie believes her cell phone company has been charging her excessive fees under her ce ll phone contract. She wishes to sue the cell phone company. However, her contract states she must submit any legal claims arising out of the contract to arbitration. The arbitrator is a former employee of the cell phone company. The arbitrator sides with the cell phone company and awards damages to the cell phone company in the amount of $60,000. Can Natalie challenge the decision of the arbitrator in court?
Explanation / Answer
Natalie cannot challenge the decision of the arbitrator in the court because:
- The arbitrator is appointed when both the parties agree to it, hence when Natalie has agreed to the arbitration beforehand then after the decision has been made by the arbitration, she cannot challenge it.
-Arbitration is a confidential procedure done by the arbitrator tribunal that ensures the law is not violated.
-Also each part appoints his one co arbitrator that also should agree with the decision of the main arbitrator, hence if the decision is made here then Natalie's arbitrator must have agreed to it and it means she accepts the decision and cannot challenge it later.
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