36. The marketing department at a well-known university has 11 full-time faculit

Question

36. The marketing department at a well-known university has 11 full-time faculity members and 3 part-time facuity members. There are more than 400 marketing majors at this university. The primary constraint for offering a course in services marketing would more than likely be: 41. According to the GAPS model: Managing capacity and demand as well as managing your employees deal with the following provider gap a. Equipment b. Labor c. Money d. Facilities e. Time a. Service performance gap. c. Customer gap. d. Design gap 42. The overall, the objective of balancing capacity and demand for a service establishment is to: 37. The primary constraint on service production for a Make sure that capacity and demand match. Make sure that capacity and demand do not match. a. movie theatre is probably: a. Movies b. Labor c. Money d. Facilities e. Time b. c Make sure that capacity exceeds demand d. Make sure that demand exceeds capacity 38. When customers at a restaurant are asked to share a table with strangers then this strategy Increases the demand as more customers will be able to sit down. Increase capacity as more customers will be Serv a. b. c. Reduces capacity during non-peak hours d. None of the above 9. When a restaurant adopts a "Happy Hour" strategy that involves offering discounts on meals during dining times that are not attractive to customers then this results in an: a. b. c. d. Increase in capacity during non-peak times. Increases in capacity during peak time. Increases in demand during peak times. Increases in demand during non-peak times. If a company decides to open earlier than the peak emand period then this primarily results in an a. Increase in capacity during non-peak times b. Increases in capacity during peak time. c. Increases in demand during peak times. d. Increases demand during non-peak times.

Explanation / Answer

Answer 36: e

Answer 37:c

Answer 38:b- increases demand as more customers will be able to sit down.

Answer 39: a

Answer 40:a

Answer 41:d

Answer 42:a

Related Questions

Navigate

• Browse (All)
• Browse 3
• Subjects

---

---

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.