Watch the video, NewEgg.com Order Fulfillment, and discuss the importance of the

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Discuss the importance of their warehouse order and inventory management system, and its impact on customer satisfaction. Discuss how their warehouse system helps them reduce costs but also maintain speed and accuracy in handling each customer order.

The Newegg’s warehouse order and inventory management system is fully automated that involves use of conveyor belts, light guided picking systems and an information system that monitors and controls the picking and packaging process.

Customer satisfaction in Newegg is the ability of the company to fulfill the customer order in a timely manner and with accuracy. Use of automated system ensures both timeliness and accuracy through a order processing time of 20 minutes with high order accuracy.

            For accuracy they use bar code scanners to scan the items before packaging them and sending to customers. This enables company to maintain high level of accuracy.

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