PricewaterhouseCoopers has an elegant, powerful intranet knowledge management sy

Question

PricewaterhouseCoopers has an elegant, powerful intranet knowledge management system called Knowledge Curve. It makes available to its consultants and auditors a compendium of best practices, consulting methodologies, new tax and audit insights, links to external Web sites and news services, online training courses, directories of in?house experts, and other forms of explicit knowledge. Yet, according to one of the firm’s managing partners, “There’s a feeling it’s underutilized. Everybody goes there sometimes, but when they’re looking for expertise, most people go down the hall.” Why do you think that Knowledge Curve is underutilized?

Explanation / Answer

According to me, knowledge curve is underutilized due to the following reasons:

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