20. True or False: The Deming Wheel is also known as the plan-do-check-act (PDCA
ID: 423860 • Letter: 2
Question
20. True or False: The Deming Wheel is also known as the plan-do-check-act (PDCA) cycle. 21. True or False: One principle of total quality management (TQM) is that middle management is solely responsible for providing the leadership for quality. 22.T rue or False: The cost of measuring, testing, and analyzing are collectively known as appraisal costs 23. True or False: Tolerances reflect the amount of common cause variation allowed in a process. 24. True or False: Design specification limits should always be wider than the control limits for a given process 25.True or False: Some companies that strive to provide extremely high quality use Z-6 (six sigma) vs. Z-3 (three sigma) when constructing control limits. 26. True or False: Statistical process control monitors and controls quality for both 27. True or False: Today total quality management has been displaced by quality 28. True or False: Companies that satisfy its customer quality requirements often 29.True or False: Two team approaches to improvement are quality circles and qualitative and quantitative variables. management systems. require the commitment of their suppliers. process improvement teams. ultiple Choice 30. The probability that a product will o perate property within an expected time frame is the dimension of quality known as a. durability reliability . performance . serviceabilityExplanation / Answer
20.
TRUE - Deming wheel is the PDCA cycle.
21.
FALSE - Top management is responsible not the middle management.
22.
TRUE - Appraisal cost is inspection costs which will be incurred while testing, measuring and analysis.
23.
FALSE - Tolerance is related to design specification and has nothing to do with the variation in the process.
24.
TRUE - otherwise the process will become incapable of producing within the specification.
25.
FALSE - Z=6 will make the control limits wider which will show all points are within control. Z should be kept lower while constructing a control limit in order to keep the process stringent.
26.
FALSE - Only quantitative.
27.
FALSE - TQM and QMS are two different things altogether.
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