Credit Refusal You are the loan officar in the credit department of the ABC Bank

Question

Credit Refusal You are the loan officar in the credit department of the ABC Bank Corporation. A customer by the name of Richard Anyday, has applied for a Mastercard credit card. After careful investigation, it has been determined that his credit score is not high enough for this specific line of credit. However, their may be other credit instruments available to the them. Your task is to produce a credit refusal message using the correct approach and other strategies that the textbook made references to with regard to these type of messages.

Explanation / Answer

Dear Richard,

This is in order to bring to your notice that currently your request to avail a Credit Card with our bank has been declined. The reason for renege is a conflicting credit history. Thus, unfortunately, the application of credit card has to be closed out as on now, since it is not meeting the present basic criteria of issuing a Mastercard Credit Card of ABC Bank Corp.

However, we are glad to announce that you may feel free to apply for our Personal Loan line service which would suffice the as a same one time credit approved in favour of your esteemed account with our bank.

The amount seeked as the credit limit will not be met with the loan. However, it can range upto 80 percent of the same.

Do contact our concerned loan department with a draft application if you may like to avail the same as stated above. That might suffice the need as on now.

Thank you for chosing us as your banking partner.

Best Regards,

ABC Bank Corporation.

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