Course: Management Commüllnal I. Choose the best answer to each of the following

Question

Course: Management Commüllnal I. Choose the best answer to each of the following questions (15%) 1. In his study of managers and their jobs, Professor Harvey Mintzberg identified this as a core management role: a. Interpersonal roles b. Informational roles c. Decisional roles d. All of the above e. None of the above 2· The core management skill of the twenty-first century is: a. Conflict management t b. Efficiency c. Flattery d. Satisfying everyone e. Crafting persuasive messages 3. Deirdre Borden has documented that 75 percent of a manager's time is spent in verbal interactions, which include: a. Telephone conversations b. Video Teleconferencing c. Public speaking d. A and C e. All of the above

Explanation / Answer

1. d. All of the above

Interpersonal, informational and decisional roles are all core management roles

2. b. Efficiency

3. e. All of the above

4. d. A and B

According to series of scientific studies, most manager's spend majority of their day interacting with others. Interaction involves talking and listening.

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