10) A flow unit is A) the basic unit that bypasses a process B) the basic unit t
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10) A flow unit is A) the basic unit that bypasses a process B) the basic unit that moves through a process C) the basic unit that activates a process D) the basic unit that goes in a process 11) A flow unit is generally associated with the A) inputs of a process ) activities D) outpus 12) A process metric is something that can be to to reveal the A) speculated, inputs, outputs C) measured, inputs, outputs D) speculated. performance, capability 13) Which of the following is a key process metric? A) Process time C) Completion time B) Flow time D) Activity time 14) Flow rate tells us: A) how much stuff moves through the process per unit of time. B) how much stuff is needed for the process C) how much stuff is in the process. D) how much time stuff spends in the process 15) Flow time tells us: A) the number of flow units within a process B) the time a flow unit starts a process. C) the rate at which a flow unit moves through a process. D) the time a flow unit spends in a process store: "Customers wait in line to drop off their order in one station before waiting to pick their order up in another station. 16) Which of the following process flow diagrams is a correct depiction of the checkout process at a A) Walting customers B) Staton 2 Wating Station 1 customersExplanation / Answer
10) Correct option is B). A flow unit is the basic unit that moves through a process. For example: patients in hospital.
11) Correct option is D). A flow unit is generally associated with the outputs of a process.
12) Correct option is B). A process metric is something that can be measured to reveal the performance and capability of a process.
13) Correct option is B). Flow time is a key process metric. It is the time that a flow unit spends in the process from beginning to end.
14) Correct option is A). Flow rate tells us how much stuff moves through the process per unit of time.
15) Correct option is D). Flow time tells us the time a flow unit spends in a process.
16) Correct option is B). Stores are basically single servers i.e., stores have single checkout counters, therefore, the second process flow diagram is depicting the checkout process at store aptly.
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