1) Social networking sites, such as Facebook and Twitter, are used by businesses
ID: 428228 • Letter: 1
Question
1) Social networking sites, such as Facebook and Twitter, are used by businesses much in the same way that blogs, podcasts, and wikis are. Social networking sites provide a platform for businesses to connect with customers and employees, share news, exchange ideas, and build networks. As a professional, you will need to understand how to harness the power of social networking to promote your career and your organization.
Which of the following is an example of how businesses use social networking?
a) Employees at a public relations firm express their level of job satisfaction on Facebook.
b) A public relations firm models an internal social network after Facebook.Employees use the network to share ideas.
c) Employees at a public relations firm connect with family and friends through Facebook.
While social networking provides many opportunities for businesses, it also poses potential risks. Being aware of these risks will help you use social networking responsibly in the professional world.
2) One potential risk of social networking for businesses is a loss of:
a) accountability
b) transparency
c) productivity
3) Last month, Ana started a new job at an accounting firm. Several of her colleagues have sent her friend requests on Facebook, and she has accepted the requests. She sees that her manager is also on Facebook and considers whether or not to send him a request.
What should Ana do in this situation?
a) She should not become friends with her manager on Facebook unless her manager sends her a request first.
b) She should not friend her manager, and she should unfriend her new colleagues.
c) She should send her manager a friend request because she has accepted requests from colleagues
4) What are the don’ts of using electronic media professionally? Check all that apply.
Learn your company’s rules for electronic media.
Open questionable attachments sent by e-mail.
Download free software and utilities to company machines.
Store personal data on work computers.
Explanation / Answer
Answer 1.
b) A public relations firm models an internal social network after Facebook. Employees use the network to share ideas.
Explanation: Social media is used by this business to promote sharing of ideas amongst employees.
Answer 2.
c) Productivity
Explanation: It is a possibility that the employees may get engaged in social networking websites for tasks other than official ones and it will lead to loss of productivity.
Answer 3.
a) She should not become friends with her manager on Facebook unless her manager sends her a request first.
Explanation: Since Ana has accepted friend request from her new colleagues it will be considered rude if she unfriends them now. It is suggested that she should not send friend request to her manager but if she gets one she should accept it.
Answer 4.
Open questionable attachments sent by e-mail.
Download free software and utilities to company machines.
Store personal data on work computers.
Explanation: The above presented actions should be avoided while using electronic media professionally because such actions as opening attachments from unknown sources or storing personal data on work computer is generally against the company policies.
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