Write your own objectives for a training program or module of your choice. Once
ID: 428526 • Letter: W
Question
Write your own objectives for a training program or module of your choice. Once your objectives are completed, go further with your training design by addressing the following nine questions:
Objectives: What are the specific goals for training?
Content: What is being learned?
Activities: How are trainees learning?
Materials and resources: With what are trainees learning?
Grouping: With whom are trainees learning?
Location: Where are trainees learning?
Time: When are trainees learning?
Trainer role: How is the trainer facilitating/guiding learning?
Assessment: How will trainee learning be assessed?
Explanation / Answer
Objectives
To improve the knowledge of people in a specific area and mould them as effective manpower
Content
Training on effective sales performance
Activities
By participating in real time sales, interacting with the customers, by attending classes for understanding customers psychology
Material and resources
Trainer will provide lots of materials with different case studies to understand sales strategies and customers attitude. Trainer provides many videos on sales
Grouping
Training combined sales persons from two or more departments to share their knowledge
Location
It conducted in a retail store
Time
From morning to evening
Trainer role
He provides suggestions and record each customer attitude for further use and clearly explained to each person
Assessment
By observation only trainer assess the trainee when trainee interact with the customers
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