Great Southern Consultants Group\'s computer system has been down several times
ID: 430462 • Letter: G
Question
Great Southern Consultants Group's computer system has been down several times over the past few months, as shown below. Number of breakdowns 0 1 2 3 4 Monthly frequency 10 1 4 4 1 Each time the system is down, the firm loses an average of $500 in time and service expenses. They are considering signing a contract for preventive maintenance. With preventive maintenance, the system would be down on average only 0.5 per month. The monthly cost of preventive maintenance would be $300 a month. Which is cheaper, breakdown or preventive maintenance?
Explanation / Answer
Number of breakdowns
0
1
2
3
4
Monthly frequency
10
1
4
4
1
Monthly probability
10*0.05=0.5
1*0.05=0.05
4*0.05=0.2
4*0.05=0.2
1*0.05=0.05
Expected number of breakdowns per month = 0*0.5 +1*0.05 + 2*0.2 + 3*0.2+4*0.05 =1.25
Expected cost of breakdown per month =1.25*$500 =$625
Preventive maintenance cost per month -0.5*$500+$300 =$550
Thus from above, it is clear that Preventive maintenance is cost-effective.
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Number of breakdowns
0
1
2
3
4
Monthly frequency
10
1
4
4
1
Monthly probability
10*0.05=0.5
1*0.05=0.05
4*0.05=0.2
4*0.05=0.2
1*0.05=0.05
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