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Flag this Question Question 1 Process sigma may be helpful in assessing process

ID: 434041 • Letter: F

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Question 1

Process sigma may be helpful in assessing process performance in a performance improvement system for the following reasons:

D. None of the above

Question 2

Goldratt’s Theory of Constraints was effectively used to improve patient flow in the Miami Baptist Emergency Department flow project. Which of the following are elements of the TOC?

Question 3

Pocono Medical Center’s approach to improving lab Turn Around Time (TAT) included the following measurement analyses:

Question 4

True or false? Turn Around Time (TAT) was an important measure for the CT scanning improvement project at North Shore Long Island Jewish health system.

Question 5

True or false? The Providence St. Joseph Medical Center approach to including stakeholders provided a broad representation of key process owners and users.

Question 6

True or false? Nebraska Medical Center’s order entry system effectively used kaizen to improve performance.

Question 7 1 pts

True or false? The use of lean principles of reduced non-value added work was effective in improving capacity at Radia, Inc.

Question 8

True or false? The use of DMAIC in the improvement program at Providence St. Joseph’s Medical Center to improve the SCIP 3 metric demonstrates the inability of LSS to be applied in clinical situations.

Question 9

True or false? Nebraska Medical Center’s Order Central reorganization demonstrates the use of the lean principle of one piece flow.

Question 10

The use of kaizen at North Shore Long Island Jewish health system indicates that quality improvement programs may be implemented quickly and effectively.

A. Senior managers appreciate knowing sigma levels for processes

Explanation / Answer

Answer to question 1:

The correct option is 'B'. The main objective of process sigma is to reduce defects in a process. This defect may lead to failure in meeting customer standards. Hence, it provides a means of assessing how well to meet customer requirements and evaluate improvement efforts. In this process, various processes in manufacturing are compared and all those which are not useful or don't add any value to final products or cause to create defects in final products, are removed from the overall process, thereby meeting the customer requirements of quality standards. Customer satisfaction is the key for process sigma and it thrives for improvement in the existing manufacutring process to meet the customer standards.