Questions 1. Explain how technology has dramatically affected the efficiency and
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Questions 1. Explain how technology has dramatically affected the efficiency and effectiveness of finding customers. Explain the two different types of CRM systems, and explain how a company can use infoUSA's database for creating a CRM strategy. 3. Describe three ways a new small business can extend its customer reach by performing CRM functions from an infoUSA database. infoUSA discussed three distinct steps company owners must take to use databases effectively. Rank these steps in order of importance to a CRM strategy.Explanation / Answer
1. The technology has evolved the reach of business. Any business can easily make the presence of its products and services felt among the customers.
The primary advantages of evolution of technology to finding customers for a product or service offered by a company are:
2. CRM stands for customer relationship management. It aims at enhancing the relationship of a system with its customers
There are basically 3 types of CRM:
infoUSA is a leading consumer database company in the USA. The powerful database contains all the updated information of the residents of the country making it the bet consumer database partner for any company. Companies can get associated with infoUSA’s database services to get access to the vast consumer information repository, which can form the foundation of their CRM strategy.
3. 3 ways in which a new business can extend its customer reach by performing CRM functions from an infoUSA database are:
4. The 3 distinct steps company owners must take to use infoUSA database effectively, on a priority basis:
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