1 (a) Suppose you are a personnel manager, and an individual with long hair and
ID: 436871 • Letter: 1
Question
1 (a) Suppose you are a personnel manager, and an individual with long hair and no necktie applies for a job as an engineer. Imagine your reaction.What would you think about the person?
What if the person was applying for a receptionist position?
(b)In this economy customer service has become one of the keys to survival. Using the Internet, do some research about Wal-Mart and McDonald’s and their approach to customer service.
How would you evaluate the implementation of customer service in each store? Compare them based on criteria that you develop.
Explanation / Answer
a) an engineer is a prestigious position and should hold himself (assuming male with the use of no necktie) to a higher display. the long hair would not bother me in the least as times are becoming more and more progressive but the lack of a tie suggests the lack of respect for the position. and if a candidate "doesnt respect the position why would they respect the job" would have to unfortunately be my preconceived thoughts on the candidate upon first impression now, long hair and no necktie could be because of the candidate being female. in this case there would obviously be no red flags.
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