Select an organization of your choosing (bank, school, restaurant, medical facil

Question

Select an organization of your choosing (bank, school, restaurant, medical facility, manufacturing facility, etc.). Read all of the following exercise components prior to your final selection of the type of organization.

How might this organization define quality that would be different from other organizations?

A. Why?

B. What are the differences and similarities between this organization’s definition and those of The American Society for Quality and ISO 9000?

Provide examples of the following in this organization:

A. quality control

B. quality assurance

C. quality improvement

3. Provide examples of internal and external customers and suppliers in this organization.

4. Describe the type of information that could be obtained from both a Design and a Process FMEA. Be specific: i.e. the type of failure and its effects, etc.

5. Propose answers that a QFD would provide for this organization (see page 2 of the text for the 7 questions).

6. Describe Total Productive Maintenance (TPM) activities the above organization may engage in.

7. Provide specific examples of the major benefits that the above organization may experience as a result of quality by design.

8. How might the above organization be exposed to product liability from faulty product or service design or faulty workmanship?

Explanation / Answer

a) Medical facility have to be more quality, because rest of others can't prevent the diseases. But medical line is preventing disease and save living beings lives. Quality is very much expected in this organization. If human being are in safe, we can think about other organization. We can root to other department

Defined as Medical quality should be morale and designed to saving the lives

ISO 9000:

It is implied how the internalauditors are working in quality

ASQ:

It is stated that the organization having proficiency on their department, expecting each and every individual should be proficiency on their skills.

Examples:

Preventing lot of diseases,

cured from death diseases.

Quality Control:

Doctors should be practicing for maintaining the patience record regulary, to analyses different type of cases, error will be removed. Records should in the means of true fair.

Quality Assurance:

Properly Auditing should be done

Evaluation the each critical or complex case

Data collection analysis is very important for health care management to developing facilities in high tech level

Observing the case or data collection in the mode of regular

Quality improvement:

Quality improvement keep on going in high level, not to be reduced. If it is reduced human lives can be question mark

3) Nurse, staff, office employees, doctor are internal customer

Regular patient and other patient are outside customer

Vendors are the suppliers for the hospitals like medical representative,

7) Today medical department have been grown with tremendous, so they have maintained quality in drugs design to safeguarding the original product by patent right.

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