. John Young, formed president and CEO of Hewlett-Packard, has summarized the ro

Question

. John Young, formed president and CEO of Hewlett-Packard, has summarized the role of the CEO in quality improvement in the following recommendations. 1. Dramatize the importance of quality to the organization. 2. Establish agreed-on measures of quality. 3. Set challenging and motivating goals. 4. Give people the resources and information needed to do the job. 5. Reward results. 6. Keep an attitude that high quality is not only desirable, but possible. How do these recommendations differ from those given in the chapter? Are they really different or do they capture the same ideas in different words? (Subject-MGMT2155-Quality Management Principles

Explanation / Answer

The HP founders developed a management style that came to be known as "The HP Way". In Hewlett's words, the HP Way is "a core ideology ... which includes a deep respect for the individual, a dedication to affordable quality and reliability, a commitment to community responsibility, and a view that the company exists to make technical contributions for the advancement and welfare of humanity.

So in a way they do capture the the ideas:

Their ways of : "Information: the currency of the digital age",Collaborating to succeed,Putting information to work,Inventing possibilities to change, Embracing true reality,Dare to dream,Use us more has made them go this far in technology revolution.

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