To whom it may concern: I am absolutely livid. I have been calling you for days.

Question

To whom it may concern: I am absolutely livid. I have been calling you for days. I bought your dishwasher online last winter. It worked for the first three months and has been broken since. We have had three repairmen come in to see it and each time it works for a few days before breaking. Now I've called 3 times and have yet to hear back from you! I paid a lot of money for this dishwasher. The last customer service person said I can't get a new one until one year has passed (base on the warranty) but I find this absolutely crazy. Please at least respond. Thanks - David

1)Write out a response letting David know that the company is very sorry and that they will send a new dishwasher to him ASAP.

Explanation / Answer

Date : 16/05/2016

To

PQR

Star House

Time Square

New York

Subject : New Dish Washer under Warranty Schemes

Dear Sir ,

With ref. to your complaint & our executives visits , this comes to know to us that the dish washer purchase by you from us is not performing well after 2 to 3 repairs. This is under warranty conditions. So as per the company policy we are giving you back new Dish washer .

Inconvenience regretted.

For any query , support please call us.

Thanking You

Yours Faithfully

David : Sales Manager

Related Questions

Navigate

• Browse (All)
• Browse T
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.