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Question 4 All of the following items are among the key areas covered by the Mal

ID: 458307 • Letter: Q

Question

Question 4

All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT:

Leadership

Strategic planning

Team Learning

Customer focus

4 points   

Question 5

All of the following are among the activities a project manager should undertake to develop a highly effective team EXCEPT:

assess sponsor capability

assess project team capability

establish team ground rules

assess individual member capability

4 points   

Question 6

Implementing approved changes as directed by the project’s integrated change control system.

True

False

4 points   

Question 7

All of the following accurately apply to project performance reporting EXCEPT:

Progress report meetings are a good way to capture lessons learned.

Performance can be reported at fixed intervals or at key project milestones.

Progress can be reported at varying degrees of frequency depending on the stakeholders.

The same report format should be used for all stakeholders

4 points   

Question 8

Joseph Juran provided guidance regarding how to control quality. Which of the following items is consistent with his quality control guidance?

identify all team members and their needs

establish measurement systems

prove effects

expend necessary efforts to exceed requirements

4 points   

Question 9

The Validate Scope process occurs with interim deliverables throughout the project and with final deliverables near the end.

True

False

4 points   

Question 10

Celebrations of success ease the stress of working hard for a prolonged period of time trying to accomplish a project

True

False

4 points   

Question 11

The PMBOK process of documenting project procurement decisions, specifying the approach and identifying potential sellers is known as:

Define supply chain.

Plan procurement management.

Schedule procurements

Negotiate contracts

Leadership

Strategic planning

Team Learning

Customer focus

Explanation / Answer

Q4 - Team Learning

Malcolm Baldrige Award covers following 7 areas -  1 Leadership 2 Strategic Planning 3 Customer Focus 4 Measurement, Analysis, and Knowledge Management 5 Workforce Focus 6 Operations Focus 7 Results

Q5 - assess sponsor capability

Q6 - True

Q7 - The same report format should be used for all stakeholders,

Different stakeholders require different type and extent of information , so different formats should be used for different stakeholders

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