Question 4 All of the following items are among the key areas covered by the Mal
ID: 458307 • Letter: Q
Question
Question 4
All of the following items are among the key areas covered by the Malcolm Baldrige National Quality Award EXCEPT:
Leadership
Strategic planning
Team Learning
Customer focus
4 points
Question 5
All of the following are among the activities a project manager should undertake to develop a highly effective team EXCEPT:
assess sponsor capability
assess project team capability
establish team ground rules
assess individual member capability
4 points
Question 6
Implementing approved changes as directed by the project’s integrated change control system.
True
False
4 points
Question 7
All of the following accurately apply to project performance reporting EXCEPT:
Progress report meetings are a good way to capture lessons learned.
Performance can be reported at fixed intervals or at key project milestones.
Progress can be reported at varying degrees of frequency depending on the stakeholders.
The same report format should be used for all stakeholders
4 points
Question 8
Joseph Juran provided guidance regarding how to control quality. Which of the following items is consistent with his quality control guidance?
identify all team members and their needs
establish measurement systems
prove effects
expend necessary efforts to exceed requirements
4 points
Question 9
The Validate Scope process occurs with interim deliverables throughout the project and with final deliverables near the end.
True
False
4 points
Question 10
Celebrations of success ease the stress of working hard for a prolonged period of time trying to accomplish a project
True
False
4 points
Question 11
The PMBOK process of documenting project procurement decisions, specifying the approach and identifying potential sellers is known as:
Define supply chain.
Plan procurement management.
Schedule procurements
Negotiate contracts
Leadership
Strategic planning
Team Learning
Customer focus
Explanation / Answer
Q4 - Team Learning
Malcolm Baldrige Award covers following 7 areas - 1 Leadership 2 Strategic Planning 3 Customer Focus 4 Measurement, Analysis, and Knowledge Management 5 Workforce Focus 6 Operations Focus 7 Results
Q5 - assess sponsor capability
Q6 - True
Q7 - The same report format should be used for all stakeholders,
Different stakeholders require different type and extent of information , so different formats should be used for different stakeholders
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