Based on the list of the seven concepts of TQM, One mentioned is employee empowe
ID: 459500 • Letter: B
Question
Based on the list of the seven concepts of TQM, One mentioned is employee empowerment. I have always said that the person actually doing the job should be involved in any type of continuous improvement. They know the job best. Management involvement is also very important. It will not matter how much time and effort or how much expertise you may have, if management is not invested in the cause, you will not succeed. Any quality program must have support from everyone, especially upper management.
What are your thoughts? Explain
Explanation / Answer
This is true, quality should be a team effort, the employee who is doing the job daily have important feedback and how to improve the process of any given product and management as the responsible of taking the company on the right direction should always keep their doors open to improvement that doesn’t need to come from a supervisor, the first line workers actually doing the job can have details on how he is doing the process better.
TQM is an effort of everyone in the company
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