What ER tactic is based on the suggestion involvement model? A quality circle id
ID: 459681 • Letter: W
Question
What ER tactic is based on the suggestion involvement model?
A quality circle identifies ways to improve a service process
Employees can design their own schedules as long as daily objectives are met
Employees and supervisors engage in structured conflict resolution
Employee representatives are included on boards of directors
What does and effective pre- and post-test training assessment measure?
Changes in knowledge before and after training
Overall satisfaction of employees
Effect of training on organizational goals
Time needed to improve performance
A quality circle identifies ways to improve a service process
Employees can design their own schedules as long as daily objectives are met
Employees and supervisors engage in structured conflict resolution
Employee representatives are included on boards of directors
What does and effective pre- and post-test training assessment measure?
Changes in knowledge before and after training
Overall satisfaction of employees
Effect of training on organizational goals
Time needed to improve performance
Explanation / Answer
In case of suggestion involvement model of employee resolution we see that participative management model is followed in which each employee’s ideas and suggestions are taken care of and looked for analysis of problems, development of strategies, and implementation of solutions.
Employees are invited to share in the decision-making process of the firm by participating in activities such as setting goals, determining work schedules, and making suggestions. Other forms of participative management include increasing the responsibility of employees (job enrichment); forming self-managed teams, quality circles, or quality-of-work-life committees; and soliciting survey feedback. Participative management, however, involves more than allowing employees to take part in making decisions. It also involves management treating the ideas and suggestions of employees with consideration and respect. The most extensive form of participative management is direct employee ownership of a company.
• This tactics usually focuses on information sharing between all levels of organization and thus helps in keeping transparency in working and growth of company.
• This also helps in using an employee to maximum possible limit as the window of opportunity for different skill set development is welcomed. People can switch roles according to their capability and interest will allows everyone to perform to their limits.
• Due to decision making at lower level, it helps the managers and supervisors in determining the work schedule of various processes as a result there is never a shortage of labour.
• Follow up reward and recognition with good work is there to motivate and compete within one’s circle leads to maximum productivity and healthy work environment
Pre-Post Training for employees are done so as to help them in maximizing their skillsets and utilizing them in work process to achieve maximum possible output.
1) People who receive training usually have different skillsets of thinking for same problem.
2) Broadens their perspective of problem solving and efficiency.
3) Time spent on training is worth because of increased productivity of the person and ability to handle certain problems which before training he wouldn’t have.
4) As the sense of maturity and confidence develops after the training, employees love to be a part of it.
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