As it relates to Venice Family Clinic, calculate the capacity and utlization of

Question

As it relates to Venice Family Clinic, calculate the capacity and utlization of each resource, in the process flow, where a 'provider' is involved. Indicate bottleneck.
As it relates to Venice Family Clinic, calculate the capacity and utlization of each resource, in the process flow, where a 'provider' is involved. Indicate bottleneck.
As it relates to Venice Family Clinic, calculate the capacity and utlization of each resource, in the process flow, where a 'provider' is involved. Indicate bottleneck.

Explanation / Answer

The room for physicians is a bottleneck, as utilization is over 100%.

Employees Amount Arrivals Service Time Available Time Utilization=(Arrivals*Service Time)/(No. of servers*Available hours*60 minutes) Security 1 150 2 11 0.4545 Clerks 4 150 8 6 0.8333 Medical Assistants 7 120 6 7 0.2448 Physicians 9 120 20 7 0.6349 Coordinators 3 120 7 7.5 0.6222 Pharmacy Staff 3 90 11 7.5 0.7333 Rooms Vitals 3 120 6 7 0.5714 Physicians 8 120 37 7 1.3214

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