Explain the importance of communication and leadership to organizational effecti

Question

Explain the importance of communication and leadership to organizational effectiveness. You have completed an analysis on a company that is experiencing low morale, high turnover rates, and overall employee discontent. As an external change agent, you have seen this pattern before in previous organizations, where managers make decisions for their departments, but do not feel the employees need to know why the decision was made. More than that, employees feel that the managers treat them like children by not sharing information on future goals and objectives for the department. The managers at this organization feel the employees should do what they are told and not ask questions. You have called a meeting with all department managers and the vice president of the company to explain the important role of communication in the effectiveness of all organizations. 1. Explain to the company leaders why you feel effective communication lead to an effective organization. 2. Suggest three ways that the managers can improve communications that will lead to an increase in organizational effectiveness.

Explanation / Answer

A research has conducted in 56 countries among IBM offices found some interesting results related to the above case study. It's saying that people in educated and finacially sound countries are prefer less supervision they want to know, the real intention behind their work . While people in other countries do not want to know what actaully they are doing. They are doing things as they got instructed from superiors. They are finding a safety zone as well on the managers instruction ,' As the manager said, we did' .

In our case study, it is very clear that, people are unsatisfactory , which is measurable by employee turn over ratio, low morale, employee discontent, managers treating them as children.

From the above facts mentioned in the case study, it is clearly understand that there is no communication, management is not done by objectives and goals.

Hence, for every instruction given to employees they must be knowing what is the real intention behind it, so that they will be getting motivated towards their ends. A active co operation from employees can ensured by democratic style of leadership and better participation from employees.

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