Internal Operations Resources Activity Instruction Based on the course materials

Question

Internal Operations

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Activity Instruction

Based on the course materials and activities as well as your own experience, respond to the following:

Describe the implications of operations improvement for international operations and how these differ from domestic applications.

Analyze the potential differences between the operations improvement process for the service and manufacturing sectors, both internationally and domestically.

Describe how ISO certification might affect the operations improvement process in the international and domestic real

Explanation / Answer

Operations improvement for international operations often require a change in the policies of the concerned organization as per the requirements of the country. The tasks, structure and processes must be customized in order to ensure that they are in sync with the global strategy. There will be cultural implications as well. Differences in cultural nuances will have to considered and then incorporated in the operations improvement process for international operations.

The process for international operations differ from domestic applications in the sense that the subsidiaries of an international operation has less proximity and more detached when compared to subsidiaries in domestic applications. This calls for quick decision making with regards to operations improvement for international business.

Potential differences between the operations improvement process for the service and manufacturing sectors, both internationally and domestically are: (i) The operations improvement process for the manufacturing sectors tend to be more complex and lengthy, when compared to the process in the service sector, especially when it involves product development. (ii) Operations improvement process for the service sector can focus on customization. On the other hand the processes in the manufacturing sectors are usually standardized.

ISO certifications help in improving operations improvement process in the international and domestic scenarios. They help in ensuring safety and quality of products and services. Processes are improved as organizations in domestic as well as international settings are able to cut costs through the improved processes. It also leads to customer satisfaction due to improved quality and enhanced safety.

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