Kim leaves office early every day because she has to look after her alcoholic br
ID: 466579 • Letter: K
Question
Kim leaves office early every day because she has to look after her alcoholic brother at home. Her supervisor, James, notices that she mostly stays only a few hours at work. He decides to use the nondirective method of counseling for discussing her problem. Which of the following is the first step that James would take in this method of counseling?
Question 23 options:
James would suggest Kim ways to handle her alcoholic brother.
James would help Kim resolve her financial difficulties.
James would suggest Kim to use a time log in order to handle the problem.
James would listen to Kim, encouraging her to look for the source of the problem.
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Question 24 (2 points)
The transfer of an employee to a job involving less responsibility and usually lower pay is referred to as a:
Question 24 options:
suspension.
termination.
demotion.
dismissal.
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Question 25 (2 points)
Identify a true statement about absenteeism and tardiness.
Question 25 options:
Employees are always more productive when they have to cover for someone who is tardy.
A company should not pay for an employee's unproductive hours.
Unscheduled absences are less frequent at organizations where morale is poor.
Psychological health stressors are not significantly associated with absenteeism.
A)James would suggest Kim ways to handle her alcoholic brother.
B)James would help Kim resolve her financial difficulties.
C)James would suggest Kim to use a time log in order to handle the problem.
D)James would listen to Kim, encouraging her to look for the source of the problem.
Explanation / Answer
Question 23:
Nondirective method of counseling consists of three parts: Initiation, exploration and closing phases. In early phase the counselor eases the discussion by making counselee comfortable to discuss the problem and understand the root of problem.
Thus first step the James should take is to listen to Kim, understand the problem and encourage her to look for the root of problem.
Thus, the correct option is (D)
Question 24:
Suspension is punishment of prohibiting employee from performing the assigned tasks for certain period and wages or salary is also withheld during suspension period. Termination is process of laying off the employee beyond temporary suspension period. Dismissal is termination of employee against the will of employee.
Demotion is punishing employee by reducing the grade and pay scale.
Thus, correct option is (c) demotion
Question 25:
Tardiness of an employee affects the productivity of the entire group. The tasks may get delayed, so to keep the project on schedule remaining employees has to work more. Thus, employee work more or have higher productivity when they have to cover someone who is tardy.
Correct option is (A)
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