As a manager, you have two employees who have a difficult time working together.

Question

As a manager, you have two employees who have a difficult time working together. While nothing specifically unprofessional has been done by either one of them, other team members have expressed concern that the differences even done so far as to say that the situation is causing a hostile work environment. Based on your preferred leadership style (affiliative), how would you handle this situation? What are some effective practices that you would use for leading people and business processes in this situation? In this situation, what is your role in the decision-making processes that serve to establish an organizational climate oriented to meet business goals?

Explanation / Answer

Based on your preferred leadership style (affiliative), how would you handle this situation?

As per Daniel Goleman’s one of his six leadership styles, an affiliate leader promotes collaboration among the followers and helps them to solve the conflicts if there are any. This type of leaders promotes building of emotional bonds among employees. This type of leader usually believes in team building for achieving organization success.

Handling such situation:

- Positive motivation - Make employees feel good about the company & their work

- Team building activities

- Face to face common meeting with the conflicting parties

What are some effective practices that you would use for leading people and business processes in this situation?

- Communication – Listen to the issues from both the parties with open mind before planning the actions.

- Collaboration – Explore the problem resolution together

- Employee oriented - Emphasizing interpersonal relations; taking a personal interest in the needs of employees and accepting individual differences among members

- Consideration – Promote job relationships characterization by mutual trust, respect for subordinate’s ideas, and regard for their feelings.

In this situation, what is your role in the decision-making processes that serve to establish an organizational climate oriented to meet business goals?

- Identify the source of conflicts

- Plan action items considering the organization values to handle the situation

-Execute the plan & at the same time ensure that employees are not feeling insecure

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