Hands-on/Project 21-1 Research Printer Web Sites Your compant plans to purchase
ID: 468802 • Letter: H
Question
Hands-on/Project 21-1 Research Printer Web Sites
Your compant plans to purchase a new printer and you want to evaluate the printer manufacturers' web sites to determines which site offers the best support.
1. Which web site made it easiest for you to select a new printer, based on your criteria for its use?
2. Which web site made it easiest for you to find help for troubleshooting printer problems?
3. Which web site gave you the best information about routine maintenance for its printers?
4. Which web site gave you the bset information about how to clean its printers?
Explanation / Answer
To purchase a new printer, first select some top printer manufacturing companies and evaluate the printer manufacturers' web sites to determines which site offers the best support.
The selected printer manufactures are Canon, Dell, Panasonic and EPSON to evaluate their web sites to determines which site offers the best support.
1.Which web site made it easiest for you to select a new printer, based on your criteria for its use?
It is Canon as they have categories their products based on different category of users and their different requirements for example office solution, personal or home printer, professional and large format printer etc.
2.Which web site made it easiest for you to find help for troubleshooting printer problems?
Again its Canon as they have categorized the different support requirements and also has given self help video, create your own account for faster service or on can search their specific requirement by their product code also.
3.Which web site gave you the best information about routine maintenance for its printers?
Information regarding routine maintenance for its printer is well categorized and explained on EPSON website as well as on Canon websites. Here categorization of information is also very important otherwise it very difficult to fine the relevant product information. Almost all the websites are giving the product code search option which can make it easy to fine the relevant information faster.
4. Which web site gave you the best information about how to clean its printers?
EPSON gives the best information as they have many videos posted on their website based on different cleaning requirement of printers like how to clean a print head, other general cleaning and care tips.
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