Airline alliances could either benefit or hurt passengers. How should the US Dep

Question

Airline alliances could either benefit or hurt passengers. How should the US Department of Transportation and its counterparts in the European Union and elsewhere determine whether a proposed airline alliance should be granted antitrust immunity? Airline alliances could either benefit or hurt passengers. How should the US Department of Transportation and its counterparts in the European Union and elsewhere determine whether a proposed airline alliance should be granted antitrust immunity? Airline alliances could either benefit or hurt passengers. How should the US Department of Transportation and its counterparts in the European Union and elsewhere determine whether a proposed airline alliance should be granted antitrust immunity?

Explanation / Answer

Airline is a very critical industry from the service and cost point of view. Some of the important steps that can be taken from US department of transportation are:

As a service industry airline is subjected to provide safe and pleasant flight to all their customers. Value added service and cost added to it has to be closely observed and penalise if they charge anything extra as well.

Regular audit to conduct the quality of service from the airlines.

Analyses the cost factors and pricing strategy of each airlines and check is it beneficial for the passengers or not.

Work force skill and development analysis has to be done for pilots and other cabin crews to ensure the safety of passengers.

Ensure proper maintenance and service upgradation for all airlines on regular basis.

Analysis of fare effects for connecting passengers.

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