How to deal with the developers refusing to use certain technologies or tools? N

Question

How to deal with the developers refusing to use certain technologies or tools?

Note: Good help is hard to find, so answer 'Let them go' doesn't work in this case. Besides, they are very good in what they do, just don't want to do what they don't want to do.

Examples: "Get away from me with this Crystal Reports stuff or you will never see me again."

"I am not using SSIS for anything."

"You can integrate sytem with MAS 500 yourself, I won't touch it with a 10-foot pole."

General Comment: "Ask developers to provide a better solution" is not always an option as the technology / tool maybe given to us by the customer.

Customer has people familiar with CR to tweak reports after they are delivered
Customer already has Microsoft SQL server and don't want to invest in any other ETL
Customer uses MAS 500 and doesn't want to switch to the other accounting package

Explanation / Answer

Developers who act like children (refusing to use a tool mandated by a customer!) are not good developers no matter what their coding skills. If an employee acts like a child he should be treated like a child. This is business not a democracy where everybody gets a vote. If I told him to use a tool and he didn't, I'd return the work to him until he did it correctly. If he did it twice, I'd write him up as a performance problem (that is what this is). If he did it three times, I'd fire him.

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