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I\'ve got a dilemma, should I give my password to my local IT help desk (I am se

ID: 655464 • Letter: I

Question

I've got a dilemma, should I give my password to my local IT help desk (I am seeing them face to face, and I know that they work for the same company as myself). They want to perform a routine migration for me from one device to another device.

Edit: Yes this may well be considered a duplicate. I know that it is best practice not to give my password to anyone, but what should the advice be when it is a Trusted person (for a routine operation).

The migration is for my corporate profile from one device to another.

Thanks,

Explanation / Answer

I have 2 solutions for this.

1)No. Don't give them the password.
If they need your password to perform migration then they should just ask you to input your password. Note: If the process is lengthy and you need to input it multiple times check option 2.

2) Don't give them "your" password, but give them the password for the device.
Change the password to something generic before handing the device to them.
This way if the process is lengthy the person performing the migration can use it whenever he needs. Also, "YOUR" password stays with you (that's why it's secret) and you can use it again when the new device comes. (I strongly recommend changing the password from time to time).
Tip: Make the password something funny so the guy working on your device smiles when he does it. It doesn't hurt trying to make someone smile.

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