Empathy is the process of feeling sorry for someone. An aggressive person tries

Question

Empathy is the process of feeling sorry for someone. An aggressive person tries to impose his position on others or tries to manipulate them. Rapport is a conflictive and argumentative relationship. Conflict in the workplace arises when two or more coworkers have the same opinions or ideas. An assertive person has low self-esteem. Sitting in a chair with your arms crossed is described as having a closed posture. Personal space is an area that is approximately 4 feet around a person. Feedback is a verbal or nonverbal response from a patient that she understood what has been communicated. The manner in which a person interacts with people is referred to as interpersonal skills. Patients will see a medical assistant as standoffish and reserved when he has an open posture. In the space provided, write the letter of the choice that best completes each statement or answers each question.

Explanation / Answer

17 . False

Empathy refers to the ability of sharing someone's feelings , not necessarily feeling sorry for it.

18. True

An aggressive person imposes his thoughts and actions on the others , irrespective of their will.

19. False

Rapport refers to a good relationship , where the feelings and thoughts of the people are concerned are taken care of.

20. False

Conflict arises between the coworkers , if their ideas and thoughts do not match.

20.

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