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Telehealth is becoming very popular in many areas, giving patients access to qua

ID: 138144 • Letter: T

Question

Telehealth is becoming very popular in many areas, giving patients access to quality care when they need it. Previously, telehealth was reserved for remote areas, but we are seeing a shift in care so that these health services are available to many people that need them. However, this system presents several challenges. Suppose that a patient, provider and telehealth proxy are all in different states. If there is a malpractice claim, which state should it be filed in? What about licensure of these professionals – should providers be licensed in additional states where they provide telehealth services? Include how you believe this additional human computer interaction could or could not change the face of health care. Are there any usability factors to be considered in implementation of telehealth systems?

Explanation / Answer

Telemedicine malpractice claim is complex..The number of lawsuits to date is infinitesimally small.The decision to file a lwsuit for medical negligence is not an easy one..When telemedicine is involved,it will be more complicated..further complicating the situation is the difficulty in establishing jurisdiction across state lines..some states adopted standards of medical care that are different from the national standards makes the situation more risk.
Most states require that a physician is licensed in the state where their patient is located..However state -by-state approaches prevent people from receiving critical and life saving medical services that is available in state..the innovative approaches to multi state phycisian license bring benefits to states across the country..
   Telemedicine effectively connects patients to providers by phone,email and webcam..it connect patient-doctor to give expert advice and consultation..Due to faster internet technology,telemedicine reach all remote areas..standard protocols for the use of equipement,for examination and documentation should be written for each medical speciality..training must be included in this protocols..provide easy to use tools and services that support the use of telemedicine..it means simplified scheduling,measurements,documentation ans billing protocols and systems..These usability factors to be considered in implementation of telehealth system..

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