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Using the generic internal value chain, classify each of the following activitie

ID: 2350285 • Letter: U

Question

Using the generic internal value chain, classify each of the following activities of an aluminum cable manufacturer as inbound logistics, operations, outbound logistics, marketing and sales, service or support.

a. advertising in a construction magazine
b. inspecting incoming aluminum ingots
c. placing bar codes on coils of finished product
d. borrowing money to finance a buildup of inventory
e. hiring new employees
f. heating aluminum ingots
g. drawing wire from aluminum ingots
h. coiling wire
i. visiting a customer to determine the cause of cable breakage
j. filing tax returns

Explanation / Answer

Inbound logistics: d e Operations: c g f Outbound logistics: b h j marketing and sales: a service and support: i