Question
Many U.S. businesses have changed their management philosophies to become more competitive. These changes include: Marketing strategies aimed at global markets. Emphasis on customer satisfaction, including focus on product quality. Large investments in new production technologies. Creation of management teams with representatives from many functional areas. Development of real-time business information systems. How can managerial accounting support these changes so that businesses can compete successfully
Explanation / Answer
Cisco has established a truly customer-focused culture throughout the organization and not just in the customer-facing departments. Everyone at Cisco is empowered to act on behalf of customers and acknowledge that we all have a role that impacts their behaviors and attitudes. Experts with years of industry knowledge and Internet business solutions experience bring high return on investments to our customers by understanding their perception of our products and services and their value. At Cisco, partnership is a key component of our strategy for delivering more complete and customized solutions to our customers. Through partnerships Cisco can offer complete networked-enabled productivity solutions that drive customer success today and in the future. We encourage our partners to use customer satisfaction knowledge to manage their businesses and improve our customer experience. Cisco promotes an environment where customer
Cisco has established a truly customer-focused culture throughout the organization and not just in the customer-facing departments. Everyone at Cisco is empowered to act on behalf of customers and acknowledge that we all have a role that impacts their behaviors and attitudes. Experts with years of industry knowledge and Internet business solutions experience bring high return on investments to our customers by understanding their perception of our products and services and their value. At Cisco, partnership is a key component of our strategy for delivering more complete and customized solutions to our customers. Through partnerships Cisco can offer complete networked-enabled productivity solutions that drive customer success today and in the future. We encourage our partners to use customer satisfaction knowledge to manage their businesses and improve our customer experience. Cisco promotes an environment where customer
