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Amy Smith is a student who plans to attend approximately four professional event

ID: 2390017 • Letter: A

Question

Amy Smith is a student who plans to attend approximately four professional events a year at her college. Each event necessitates a financial outlay of $100-$200 for a new suit and accessories. After incuring a major hit to her savings for the first event, Amy developed a different approach. She buys the suit on credit the week before the event, wears it to the event, and returns it the next week to the store for a full refund on her charge card. For your initial post this week, comment on the ethics exhibited by Amy and possible consequences of her actions on herself, the retailer and the general consumer. Explain how the merchandising company would account for the suits that Amy returns. Your initial post is due Thursday, 7/21 by 11:55PM, with your replies to two of your classmates due by Sunday, 7/24 by 11:55PM. For your reply posts do you agree or disagree with your classmates assessment. Is there anything else you think they should consider? Is there a system you feel could be put in place that would protect companies for customers who exhibit this type of behavior?

Explanation / Answer

Amy is acting very poor ethically. She is taking advantage of a policy that is in place to benefit the consumer. By doing this, she devalues the suit, forcing the company to sell it at a decreased price. The store may not incur a loss on the sale of the suit, but the profits will not be as high as predicted. As a result of this, it is possible that suit prices will rise for the general consumer, as the cost will have to be absorbed by someone.

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