What information is required for ExtraCare enrollment? Their birthday and name T
ID: 244355 • Letter: W
Question
What information is required for ExtraCare enrollment?
Their birthday and name
Their email address, phone number, first name and last name
Their phone number and mailing address
Nothing is required
If a customer or colleague does not have their Extra Care card on them, what information can you use to look up their account?
Phone number and email address
Date of birth
Mailing address
None of the above
What should you ask every customer at every transaction to help make the Extra Care progress a success?
Have you enrolled in Pharmacy & Health Reward?
Do you have your Extra Care card?
Are you in Beauty Club?
Did you find all items easily today?
Which benefits print on an Extra Care customer’s/colleague’s receipt?
Savings summary
Personalized Coupons
Progress tracker for Extra bucks Rewards earnings
All of the above
If a customer is not in Extra Care, what is the first thing you should do?
Collect method of payment
Ask them if they would like to enroll
Scan items
Ask them if they have any coupons
What are the ways you can promote Extra Care email?
Customers would be the first to hear about savings opportunities
There are high-value coupons that are usually sent weekly
Coupons can be sent to their Extra Care card
All of the above
What is the Extra Care program?
The Extra Care program is the CVS Pharmacy loyalty program that gives our valued customers and colleagues savings across many different areas of the store.
Spend $50 on Beauty, Get $5 Extra Bucks Rewards
Earn 10 credits, Get $5 Extra Bucks Rewards
Earn 2% Back in Extra Bucks Rewards
Which of the following benefits do customers and colleagues receive when you scan their Extra Care card?
Sale price
Coupons & Extra Bucks Rewards
Their purchase is counted towards their earned Extra Bucks Rewards
Receipt will display their savings summary
All of the above
How can customers enroll in Extra Care?
In the store
Downloading CVS Pharmacy Mobile App
Creating a CVS.com account
All of the above
What are possible characteristics of an auto-applied coupon? (Select all that apply)
Valid printed coupons
Specific to a product, category or brand
Coupons higher in value than purchase
Loaded coupons on card that applies to entire purchase
Explanation / Answer
1)To enroll they must need mailing address, phone number, first name and last name
2) Mailing address can be used to trace their account because every individual has a unique account which differs from each .
3)The customer has to be asked whether they have a extra care card
4)Progress tracker for extra buck rewards are printed on the receipt
5) If a customer does not have extra care card we can ask them to enroll them to scan items
Related Questions
drjack9650@gmail.com
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.