Short Answer (3 pts): 1. What are the similarities and differences between perfo

Question

Short Answer (3 pts): 1. What are the similarities and differences between performance standards and performance measurement? 2. If you are a program planner of patient education, provide a compellinreason for choosing a formative evaluation plan instead of a summative approach? 3. In 2003, the IOM identified 8 attributes needed for an electronic health system. After reviewing these 8 attributes, identify the three you think are most important and provide a rationale for choosing each of the 3 attributes As a health care manager, which is the biggest challenge-Managing Public Information or Managing Employees? Provide two justifications for your choice. 4. Why might the effectiveness of electronic health care records influence medical errors and adverse events? 5. Provide three specific examples of potential intergenerational conflict within a health care organization. 6. 7. How do office politics influence an organization's ability to collaborate with outside agencies? 8. How does leadership differ from management and why do employees often confuse them?

Explanation / Answer

1.Performance standards communicate expectations of a job to the employee. Thus they provide the employee with specific performance expectations for each major duty. They are the behaviors and actions which explaining how the job is to be done, along with the results that are expected for a satisfactory job performance. Thus they tell the employee what a good job looks like.

The process of collecting, analyzing and/or reporting information regarding the performance of an individual, group, organization, system or component in an organization is called the performance measurement.

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